How to communicate more effectively in a mediation
Effective communication is the basis of many significant relationships, be it personal or professional. But it is still overlooked in many organisations resulting, very often, in disputes. One of the ways of business dispute resolution is Mediation. Mediation is very different from a formal court trial so it comes with a different set of challenges. Mediators attempt to resolve the conflict in a manner that both parties are satisfied with the outcome. To do so, effective communication plays a vital part. Some of the most effective ways to communicate are: Listen more, interrupt less: Communication is a two-way process. Giving both parties an ample amount of time to speak without interruptions is important. It allows you to hear, understand, and analyse the issue. Listening attentively is an excellent way of business dispute resolution. Body language: Our body constantly and unknowingly communicates whatever the mouth fails to. Picking up these cues is essential to make the c