Workplace Mediation: How Does it Work and Reasons to Offer It
Workplace conflicts can make even the most stable of workplaces feel tense. If a dispute is unresolved, that tension can build and lead to significant issues, such as absenteeism, turnover, or sabotage. A workplace culture in which employees feel supported and valued can reduce stress and conflict. Offering mediation as one way to foster a supportive culture is, therefore, wise. What is Workplace Mediation? Workplace mediation is a process that can help employees resolve conflicts with each other. Mediation is a confidential and voluntary process in which a trained mediator allows employees to communicate with each other to identify the issues causing the conflict and to find ways to resolve the dispute. Workplace mediation can be used to address a variety of issues, including: -Interpersonal conflicts -Communication problems -Team conflict -Stress management -Performance issues How Does Workplace Mediation Work? In the first step, the mediator meets with each side individually. At th